Privacy Policy
BURO Club Développement places a high priority on the confidentiality and security of your personal data. This policy is intended to provide you with clear and transparent information about how we collect, use, and protect your data when you browse our website and use our services (contact center request, express contact request).
The data controller for the data processing carried out on this website is BURO Club Développement, a simplified joint-stock company (SAS) with a capital of €34,800.00, registered with the Paris Trade and Companies Register under number 38871844700039.
Headquarters: 75 Avenue Parmentier, 75011 Paris.
Legal representative: Nadia CAPALDI, in her capacity as President
Data Protection Officer (DPO) / GDPR Contact: You may direct any questions regarding your data to the following email address: assistcom@buro.com.
3. What data do we collect? As part of our B2B activities and the management of our network of business centers, we ensure that we collect only the data that is strictly necessary. The data in question is as follows:
Professional identification information: Last name, first name, job title, company name.
Contact information: Email address (preferably a work email), landline and/or mobile phone number, and the company’s mailing address.
Data related to your inquiries: Inquiry history, correspondence with our sales teams.
Browsing data (cookies): Data related to your activity on our website and your interactions with our marketing campaigns.
Fields marked with an asterisk (*) are required. If you do not provide this information, we will not be able to process your request for a quote or service.
4. When do we collect your data? We collect your data directly from you when:
You fill out a quote request or contact form on our website.
You sign a contract (direct debit, office rental, coworking).
Sign up for our newsletter or download a resource (e.g., a white paper).
You interact with our ads or our social media pages (LinkedIn, etc.).
Every instance of personal data processing carried out by BURO Club Développement serves a specific purpose and is based on a legal basis defined by applicable regulations. Data retention periods are strictly limited to the needs of these purposes or to applicable legal obligations.
| Purpose of the processing | Legal basis for processing | Retention period |
| Management of quote and contact requests (responding to inquiries, assessing needs for workspace or business address services). | Carrying out pre-contractual measures taken at your request. | 3 years from the last contact initiated by the prospect (e.g., last click, last call). |
| Administrative and commercial management of contracts (billing, customer follow-up, space reservations). | Execution of the contract entered into with BURO Club Développement. | For the duration of the contract, followed by legal retention for 5 years (commercial statute of limitations) and 10 years (accounting data). |
| Technical and functional management of user accounts (provisioning, security). | Performance of the contract for the digital services provided. | For the entire duration of the account’s activation; deleted upon termination of the contract. |
| B2B marketing (sending real estate service offers, event information, and news to business addresses). | BURO Club’slegitimate interest in promoting its services to professionals (with the right to object at any time). | 3 years from the last contact initiated by the prospect or until the right to object (opt-out) is exercised. |
| Sending B2C promotional offers or similar communications (to individuals or professionals who have subscribed to a specific newsletter). | Prior consent (opt-in) via a clear affirmative action. | Until consent is withdrawn (unsubscription) or after 3 years of inactivity. |
| Statistical analysis, website improvement, and retargeting (through the use of trackers and pixels). | Consent obtained via the cookie manager. | Trackers are stored for a maximum of 13 months. Associated browsing data is stored for a maximum of 25 months. |
6. What happens to your data after the retention period expires
Once the retention periods listed above have expired, your personal data will be:
Be deleted from our active databases (CRM, email servers).
Or irreversibly anonymized for statistical purposes only (so that the data can no longer be used to identify you).
Or stored temporarily, with access strictly restricted and limited to authorized departments (Finance, Legal), solely for the purpose of complying with our legal and tax obligations or for the management of any potential litigation.
7. Who has access to your data?
Your personal data is primarily processed by internal teams at BURO Club Développement who need to know it in order to perform their duties (sales department, marketing department, IT support, accounting department).
However, in order to achieve the stated purposes, we may need to share your data with external third parties, subject to strict controls:
Our technical service providers: Companies we engage for specific technical services (website hosting, CRM tools, automation tools, and marketing email delivery). These service providers act solely on our instructions and are prohibited from using your data for their own purposes.
Our network of affiliated and franchised business centers: The BURO Club business centers to which you should direct your request for space or services.
Our Partner Business Centers (Brokerage Services): When your request concerns a geographic area or a specific need that our own network cannot cover, we may forward your identification and contact information to independent partner business centers. In this context, BURO Club Développement acts as a broker. The partner center then becomes solely responsible for processing the data we transfer to it in order to provide you with a commercial offer.
Government agencies: If required by law, we may disclose data to address claims filed against BURO Club Développement and to comply with administrative and legal proceedings.
8. Is your data transferred outside the European Union?
BURO Club Développement prioritizes hosting and processing your data within the European Union.
However, data transfers outside the European Economic Area (EEA) may occur in two specific situations:
Request for international services: If your request is directed to one of our business centers (either part of our own network or a partner network) located outside the EU. In this case, your contact information is transmitted to that center securely and solely for the purpose of fulfilling your local request. This transfer is based on the performance of pre-contractual measures at your request.
Use of digital and marketing tools: For certain statistical analysis, automation, or social media communication tools, data may be transferred to technology providers located outside the EEA (particularly in the United States).
To ensure a level of protection equivalent to that required by the GDPR, these transfers are strictly governed by one of the following legal mechanisms:
The transfer is made to a country recognized by the European Commission as providing an adequate level of protection.
The signing of Standard Contractual Clauses (SCCs) approved by the European Commission with the service provider or partner center, supplemented by appropriate technical security measures.
9. What are your rights, and how can you exercise them?
In accordance with applicable regulations (GDPR and the French Data Protection Act), you have the following rights regarding your personal data:
Right of access and correction: You may request to view the data we hold about you and request that it be corrected if it is inaccurate or out of date.
Right to erasure (right to be forgotten): You may request the deletion of your data, subject to our legal obligations to retain certain information (e.g., billing records, bank account agreements).
Right to object: You may object at any time to the processing of your data for marketing purposes (B2B and B2C). An unsubscribe link is also included in all of our marketing communications.
Right to restrict processing: You may request that the use of your data be temporarily suspended in certain specific cases.
Right to data portability: You may retrieve the data you have provided to us in a structured, commonly used, and machine-readable format.
Post-mortem instructions: You can specify what should happen to your data after your death.
How to exercise your rights: To exercise any of these rights, you may contact our Data Protection Officer (DPO):
By email: assistcom@buro.com
By mail: BURO Club Développement – Attention: DPO – 75 avenue Parmentier, 75011 PARIS.
To process your request as quickly as possible, please specify the right you wish to exercise and the email address associated with the request. If there is reasonable doubt regarding your identity, you may be asked to provide proof of identity. BURO Club Développement undertakes to respond to you within a maximum of one month following receipt of your request.
Complaint to the CNIL: If, after contacting us, you believe that your data rights have not been respected, you have the right to file a complaint with the French Data Protection Authority (CNIL) via its website: www.cnil.fr.
10. Updates to the Privacy Policy This policy may be amended at any time, particularly to reflect changes in laws or regulations or the implementation of new digital tools (such as updates to our CRM management platforms). The date of the last update will be clearly displayed at the top of this page.